Indian Oil LPG customers can now use single missed call number 8454955555 for refill booking- for all India and for new connection- for Bhubaneshwar City.
Petroleum and Natural Gas & Steel Minister Dharmendra Pradhan on January 1 launched the missed call facility for LPG consumers in an event in Bhubaneswar, a major step towards government’s efforts to boost ease of living.
The missed call facility is an example of the success of the Digital India mission in the cause of service to the people, Pradhan said during the event. He said that the service, being launched in Bhubaneswar, will soon be expanded to all over the country.
He urged the gas agencies and distributors to ensure that the LPG delivery period should be shortened from 1 day to a few hours.
The LPG connection was made available to about 13 crore people from the year 1955 to 2014, but today it is about to reach 30 crore connections, showing the commitment of the government to provide clean fuel, Pradhan said.
Some advantages of missed call refill booking facility over IVRS facility are:
- Quick booking, customer don’t have to hold call for long time.
- No call charges to customers as compared to IVRS calls.
- People who face issues in using IVRS facility can opt for refill booking via missed call.
- Will ease life of rural consumers.