In a quest to enhance the digital payment from rural area, Tata Power Central Odisha Distribution Ltd collaborated with CSC e-Governance Services India Limited for accepting electricity bill payment at Common Service Centres (CSCs) or through Village Level Entrepreneurs (VLEs).
Around 5800+ CSC/VLE, are spread across TPCODL area. The customer has to visit nearest CSC or VLE for making bill payment in 3 easy steps.
M. Shenbagam, Chief Executive Officer, TPCODL said “It’s always been our prime focus to enhance customer experience through numerous initiatives. In this journey, collaboration with CSC will make our bill payment process convenient for rural customers.”
Dinesh Tyagi, Managing Director, CSC e-Governance Services India Ltd. said, “CSC can also help citizens in new connection, meter reading and maintenance work also. VLEs are already skilled in Fiber optical and doing maintenance work of Bharat Net project under CSC WiFi Choupal initiatives.”